Legal
Privacy policy
How we handle personal data, and the rights you have over it.
Last updated: 6 August 2026
1. Who we are
Sterling Consortium operates this website and is the data controller for personal data processed through it. Contact us at info@sterlingconsortium.co.uk.
2. What we collect
- Contact data — name, email address, telephone number and any information you include in an enquiry.
- Portfolio information — where you voluntarily share details of holdings or borrowing requirements in order to obtain an indication.
- Technical data — IP address, browser type, device information and pages visited, collected through server logs.
This website does not use analytics cookies or third-party tracking by default. Where that changes, this policy and our cookie policy will be updated first.
3. Why we process it
- To respond to your enquiry and provide the information you requested — on the basis of taking steps at your request prior to entering a contract.
- To operate and secure the website — on the basis of our legitimate interests in maintaining a functioning, secure service.
- To meet legal, regulatory and record-keeping obligations where these apply.
4. Sharing
We do not sell personal data. We share it only with service providers acting on our instructions (such as hosting and email providers), with professional advisers, and where required by law or a competent authority.
5. Retention
Enquiry correspondence is retained for as long as necessary to deal with the enquiry and to meet any applicable record-keeping obligation, after which it is deleted or anonymised. Server logs are retained for a short period for security purposes.
6. International transfers
Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure an appropriate safeguard is in place, such as an adequacy decision or standard contractual clauses.
7. Your rights
Subject to applicable law, you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request erasure or restriction of processing, to object to processing carried out on the basis of legitimate interests, and to data portability. To exercise any of these rights, contact info@sterlingconsortium.co.uk.
You also have the right to lodge a complaint with the relevant supervisory authority. In the United Kingdom this is the Information Commissioner's Office.
8. Security
We maintain technical and organisational measures appropriate to the risk. Please do not send account credentials or identity documents by email; where documentation is required we will provide a secure channel.
9. Changes
We may update this policy from time to time. The date at the top of this page indicates when it was last revised.